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The Canadian Dairy Commission,

A 40-year retrospective

This book was the dream job of the century. An obscure subject for some people, but definitely of interest to the dairy industry—farmers, processors and bureaucrats alike.

They say the mind has a short memory for pain, and believe me, there was pain involved in this project.

But as one friend noted near the end of the journey, 300 days over a two-year period, she had never seen me as happy as when I was writing this book.

Do what you love and you’ll never have to work again, as the axiom says. And I even got paid! Tackling a corporate history book project: Not for the faint of heart!

About the Project


Tackling a corporate history book project: Not for the faint of heart!

There were a number of defining moments during the two-year period (300 working days, to be exact) that I had to research and write the history of the Canadian Dairy Commission.

One was after the first month on the job, when the magnitude of what I had gotten myself into dawned on me during a Canadian Milk Supply Management Committee meeting. (CMSMC is the body that oversees the National Milk Marketing Plan, a federal-provincial agreement.)

The ramp-up time to understand the vast and multiple components of the dairy industry was, frankly, frightening. Terrifying, even! We’re talking examining, understanding and weaving all together, in a logical and reader-friendly way, the regulatory, historical, scientific, political, technical, regional, provincial (and there were 10 of them!) aspects of the industry over a 50-year-period. (The CDC was going to be 40, but you can’t start a history on the date of birth.)

And did I mention reflecting the perspectives of government, consumers, farmers, processors and further processors? Oh yes, and the impact of international trade rules and trends? And that the majority of the work involved facts, which had to be verified or factchecked against more than one source?

“Gee, Gilles [Froment],” I said to the commission’s Senior Director, Policy and Corporate Affairs at that CMSMC meeting, “did you ever consider hiring someone who maybe knew a bit more about the dairy industry for this job?” as the reality of what lay before me slowly sank in. I did have a diploma in agriculture, had done a brief stint milking cows, and had spent five years at Chicken Farmers of Canada, a farmers’ organization that dealt with a supply- managed commodity. But still…

“Yes,” he said candidly, “we considered that. But then decided we wanted someone who didn’t have any preconceived ideas or biases.”


Another defining moment was when, after three months of the job, I actually sat down to start Chapter 1. I remember feeling sick to my stomach.

“Oh. My. God.” I said to myself. “How the hell am I going to pull this off? What on earth have I gotten myself into this time?”

And then I recalled a story from a book by American writer Anne Lamott, on writing, called Bird by Bird. In it, she tells about the time her 10-year-old brother sat down sobbing over a huge project on birds due the next day. He couldn’t get his head around how he would even finish it. His dad sat down beside him and said, “Bird by bird, buddy. Just take it bird by bird.”

And I thought to myself, “That’s it. I can do this. I’ll chunk it down. I’ll do it decade by decade, chapter by chapter, heading by heading, issue by issue.” I took a deep breath and starting writing.

Over 100,000 words, 500 footnotes and two years later, I handed in the final draft of the manuscript.

A year and a half after that, the CDC published a very handsome hardcover book: The Canadian Dairy Commission: a 40-Year Retrospective. You can see it at: http://www.fionaraven.com/Pages/new.html

A launch party was held on Feb. 15, 2007 at the Canadian Museum of Civilization in Hull. And yes, once I finally had that puppy in my hot little hands, I felt all the pain had been worth it.

The term “blood, sweat and tears” does come to mind, though. I chewed my fingers (a lifelong habit) until they bled, getting blood smears on many and various pieces of paper, I sweated as I worked through the pain of a newly herniated disc in my lower back.

And I did occasionally shed tears, mostly from fatigue. But to be honest, if I had it to do over again, there aren’t a lot of things I would do differently.

Still, I have a few dos and don’ts, well, only one don’t for my next book: I would not commit to completing a history book in a set time frame unless it was really long and the schedule was flexible!

Why? Because it’s too hard to estimate how long a manuscript might take you. How do you know what the expectations are? How accessible is material you’ll need to consult? How long will it take to find and get it? Who are the people you need to interview? Are they alive? Can you find them? Can they talk? And how reliable are their recollections?

I was lucky with the CDC. It had good on-site archives and lots of good corporate memory still around and in Ottawa.

Depending on how big and complex a history was contemplated, I would ask to do the project in phases.


  • scope the project out
  • interview the key decision-makers about what they expect and what they can bring to the table
  • put the above in writing and get signoff from everyone


  • conduct a review of available sources (written and people)
  • establish a timeline of events
  • prepare a rough draft of a table of contents (cutting the project into logical time period or events)
  • start writing pieces so the reviewers can get a taste of the writing style and the depth of information you’re offering
  • get signoff on Phase 2


  • If everything’s on track: everyone’s agreed on the direction the project is taking, and a good working relationship and trust have been established among all parties involved, Phase 3 would be to set a reasonable time to complete a chapter, keeping in mind that there will always be things you’ll need to backfill later.


  • Once the first chapter is complete, you’ll have a good idea of how much time you’ll need for the rest of the book (but prepare for the unexpected) and then you can plan the schedule for finishing.


  • I would plan more time for revisions. Because I was under the gun for time, I estimated revisions would equal about 25 per cent more time than the writing of each chapter-50 per cent would have been more reasonable. In fact, I probably needed as much time for revisions as I did for writing, considering the breadth and depth of material covered.
  • I would create a database for my notes. I pretty much typed all my interviews into my portable in Microsoft Word and filed them by date and interviewee. The system worked for me (I had 130 interview files, which I printed out and highlighted) but I would be more systematic and methodical now about my note collecting. I did not tape interviews because I knew I wouldn’t have time to transcribe them.
  • I would have a clause in the contract about extenuating circumstances for extending the timeframe. Chapter 4 of the book, the 1990s, for example, was twice as long as all the other chapters. And there were some heavy-duty research and a lot of conflicting information to sort out. There’s no way I could have known that beforehand. I made a case for extra time, and got it with no problem from the CDC, but they could easily have refused and I would have been on the hook for extra work with no pay.
  • I would definitely ask for a part-time research assistant. The CDC hired a law student and handed her over to me for two summers and part-time work during the year between. She was a godsend! And a crackerjack! Sarah Speevak, I love you!
  • I would have spent more time coming up with a better title. I thought the original title, The Milk We Eat, A History of the Canadian Dairy Commission was brilliant, but it got canned at the 11th hour. (I borrowed it from “From the milk we eat to the milk we drink…” in a policy publication with Agriculture Minister Eugene Whelan’s name on it.)
  • I would definitely ask for an advisory committee, made up of a cross-section of people involved in the Commission’s history, especially people with a keen interest in history and time on their hands (often retirees). The CDC History Book Advisory Committee was a phenomenal resource and source of support.
  • I would take on a project only if I knew I would have a lot of autonomy. One of my favourite sayings about the CDC history book project is, “What was wrong with the project, it went so well?” The CDC asked me to do a job, opened all doors, and then stepped out of the way and let me do it! How great is that?!